Presenters of the Father’s Day premiere of the Jamaican comedy, “Father Says It Best,” said the show was ready to go within 30 minutes of the pay-per-view event when its website crashed shutting out a portion of viewers.

In a statement issued Sunday evening, Whirlwind Entertainment said the issue was a result of a cybercrime.

“Our preliminary investigation shows that people who have not paid are trying to breach our website thus making it crash repeatedly,” the statement said. “Many of our customers are able to view it but we do realize that some of you are having difficulties.”

This is the first time in five years that the website,, has suffered any interruption. The producers said they have recorded the show and will upload it to be available for viewing at a later time.

JamaicaOnlineTV plans to upgrade its cybersecurity in response to the breach.

“Rest assured a refund will be issued if we can’t provide you with the full show,” they added. “We are extremely sorry for the inconvenience and regret that persons would try to breach our service rather than pay this small fee.”